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+44 (0) 1202 798958

Terms and Conditions

1.0 It is the customer’s responsibility to provide all the correct travel information. Choice Chauffeurs LLP will not be liable for any problems arising from wrong information being supplied.
1.1 Choice Chauffeurs LLP will confirm travel details with the customer when payment has been received. It is the customer’s responsibility to check the accuracy and inform us of any errors immediately.

Meeting – Flight Arrivals

2.0 All parking charges for a “Meet & Greet “ service to be met by the customer.
2.1 If a “Meet & Greet” service is required, the driver will aim to be in the airport approximately 30 minutes after the scheduled landing time and positioned at a pre-arranged place in the Airport Terminal.
2.2 Meeting in the Airport ‘drop off’ areas will negate any parking costs and this can be pre – arranged between driver and customer.


3.0 Delays & costs incurred by the customer are not the responsibility of Choice Chauffeurs LLP.
3.1 The driver will aim to arrive for the outbound pick up approximately 5 to 10 minutes before scheduled pick up time. Please be ready for when the driver arrives as any delays may incur charges.
3.2 Waiting time is free for the first hour from E.T.A. and then chargeable at £6.00 per 15 minutes. If the flight ETA changes while the driver is on the way to the airport then the waiting time will be calculated from the original ETA.


4.0 Cancellations made by the customer within 7 days of the scheduled travel date may be subject to forfeiture of any payments already made, depending on the circumstances of the cancellation.
4.1 All cancellations must be made either by letter or by email.


5.0 We accept most major Credit Cards & Debit Cards or preferably by B.A.C.S.
5.1 Receipts for the above will be emailed with the ‘Booking Confirmation.’
5.2 We do not accept Cheques.

Force Majeure

6.0 Choice Chauffeurs LLP shall not be liable in any way to the Customer or any other party for any loss or damage of whatsoever nature caused wholly or partly by or in consequence of war (whether declared or not and whether or not the United Kingdom is a belligerent) national emergency, Government or other competent Authority Regulations and Controls, scarcity of labour, strikes, lock-outs, civil malicious damage, adverse weather conditions or any other cause not wholly within the control of Choice Chauffeurs LLP or by scarcity, Shortage or difficulty in delivering or procuring the Services.

We will be more than happy to answer any questions that you may have regarding our service.